HOCAPS
Director of Front Office
We are currently looking for an Arabic-speaking Director of Front Office for a Luxury property in Qatar.
Reporting to the Director of Operations and responsible for managing six direct reports and the front office team, this is a challenging and rewarding position with a particular focus on client relations, service and attention to detail. This role is based in a palatial five-star hotel.
You will be expected to play a key part in the implementation of procedures throughout the property to deliver excellent standards of service. Essentially you will be the one who ensures the team fulfils guests’ expectations whilst mentoring the department to constantly achieve the exacting standards of this leading brand.
Key points to note:
Arabic speaker is a must.
A luxury background is essential with GCC experience and LQA plus Forbes Travel Guide Training/Experience would be an advantage.
Front Office Management /Director of Front Office/Rooms Division Management experience for a minimum of 3 years
Your career to date should be supported by a degree in hospitality management or a related field from a recognised college or university. It will be essential that your knowledge of Front Office systems and procedures is exemplary. This is also very much a people-facing role needing first-class communication and guest relationship skills.
Please kindly note: If you are already registered with us at HOCAPS or are keen to know more about this and other opportunities, please email me directly: Simon Davies to simon@hocaps.com
If already registered with HOCAPS, it is not necessary to send a CV unless it needs to be updated from our last contact with you. It may be easier just to send an email expressing your interest. However, if you have not registered with HOCAPS, please send a full CV in Word or PDF format.
For international assignments, it is essential that we also receive a business-style photograph. We always require three referees with email contact details, to progress with any suitable candidates.
Frustrating as we know it is, to not hear back from us, please note that due to the specific requirements of this role, we will only personally respond to candidates who meet the above criteria.
This posting is in addition to the search we have already conducted from our database and are currently actioning.
Location: Qatar
Salary: QAR 21,000 pm + expat package
Job Ref: SD13421
Contact email address: simon@hocaps.com
Please note that we are unable to respond to those applicants who do not make the initial short list.
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